Effective from 23 Oct 2026
SUISO is a tank journal for aquascapers. These terms say what we expect from each other – briefly and without tricks.
SUISO (the app at suiso.app) is operated by budevolno.cz s.r.o., company ID 29810701, VAT ID CZ29810701, registered office Bílov 159, 743 01 Bílov, file C 104704 kept by the Regional Court in Ostrava (the “operator”). Contact: hello@suiso.app.
By using SUISO you agree to these terms. When creating an account you confirm this explicitly.
You create an account with an email and password or with a Google account. You need it to write in the journal; a tank’s public page is read-only without an account.
The account is personal. You are responsible for what happens under it – do not share your password, and tell us if something happens without your knowledge.
You may use the service if you are at least 15 years old. Younger users need a parent’s consent.
You can delete your account at any time in Profile. All tanks, journal entries, photos and Advisor threads are deleted – this cannot be undone. You can download your data first (CSV and a photo ZIP).
Tank journal: water changes, fertilizer doses, water tests, trimming and notes, photos with history, tasks and routines with reminders, an equipment inventory.
Public tank page: you turn it on yourself in Parameters. While it is off, only you see your data.
Sharing to social networks: only on your instruction; the Instagram connection can be removed in Profile at any time.
Advisor: an AI assistant answering with your tank’s data. We are rolling it out gradually – a new account sees it as a service in preparation. The Advisor is not an expert or a veterinarian: its output is guidance, and decisions about your tank and its inhabitants are always yours.
Everything you write or upload stays yours. You only grant the operator the right to store it, show it to you and – if you turn it on – on the public page or in a shared post, and to process it with the Advisor.
Upload only content you have the rights to and nothing that breaks the law or the rights of others. We may remove such content and close the account.
You are responsible for what you publish on the public page. Water tests with notes, tasks and the Advisor never go to the public page.
The tank journal is free. The Advisor comes in the Plus (89 CZK a month) and Pro (199 CZK a month) plans, prices including VAT; current prices and plan contents are in the app under Plan. The Pro plan can buy additional Advisor credits as one-off purchases.
Subscriptions are paid by card via Stripe and renew monthly until you cancel – you can cancel at any time in subscription management, and the plan then runs until the end of the paid period. Purchased credits never expire.
As a consumer you may withdraw from a subscription or a credit purchase within 14 days of payment without giving a reason (by email to the contact below). We refund the proportional part of the price for the unused subscription period, or the price of unused credits; the part the Advisor has already consumed is not refunded. We announce price changes at least 30 days in advance; you keep the old price until the end of the period, then the new one applies or you cancel.
SUISO is in beta. Features may change, appear or disappear, and the service may be briefly unavailable (maintenance, provider outages). We aim for reliable operation but do not guarantee uninterrupted availability.
We recommend downloading important entries and photos from time to time using the export in Profile.
We may discontinue the service; in that case we will give at least 30 days’ notice and time to export your data.
A tank and its inhabitants are a living system – SUISO is a helper, not a guarantee. The operator is not liable for damage to the tank, plants or animals resulting from following data or Advisor output in the app.
To the extent permitted by law, the operator is liable only for damage caused intentionally or by gross negligence. Consumer rights under Czech law are not affected.
You: by deleting the account in Profile, at any time.
Us: on breach of these terms, misuse of the service or where required by law. Where possible we will notify you in advance and leave time to export.
We may update the terms when the service or the law changes. We will announce material changes in the app or by email at least 14 days in advance. If you do not agree with the new wording you may delete your account; continued use after the effective date means you accept it.
The relationship is governed by Czech law. Consumers may contact the Czech Trade Inspection Authority (coi.cz) for out-of-court dispute resolution or the EU online dispute resolution platform (ec.europa.eu/odr). But write to us first – most things we sort out directly.
Contact: hello@suiso.app.